City Of Uvalde, Texas

Winter Storm Relief Bill
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Winter Storm Water Bill Relief

  • The Winter Storm Water Bill Relief program is for customers impacted by the extreme weather event.
  • The program is intended to offset costs due to charges related to dripping faucets, leaking pipes and increased consumption because of additional houseguests.
  • Water customers will need to contact the city's Utility Business Office and request a review of their January and February bills.
  • Customer will pay the amount equal to the previous month's water supply or this month's, whichever is lower.
  • Residents and commercial businesses are eligible for relief adjustments. Large-volume customers that use 100,000 gallons or more of water each day are not eligible. 
  • No late fees will be assessed for the February billing cycles. Late fees will resume in April for the March billing cycles.
  • Disconnections for delinquent accounts will be suspended through March.
PLEASE NOTE: This aid for water bills ONLY.

WHAT CUSTOMERS NEED TO DO:
Customers should fill out the winter storm water bill relief request below and email it to utilitybilling@uvaldetx.gov or drop it off at the Utility Billing Office (located in City Hall).  Customers should include the following information:

  • First and Last Name
  • Address listed on the account
  • Account Number (if known)
  • Contact information
WINTER STORM BILL RELIEF REQUEST
      

DEADLINE IS FRIDAY, APRIL 30, 2021, AT 5 P.M.